Mistakes in Shipping

Mistakes in shipping should be reported promptly in the Notes and Attachments field on the Purchase Order in UAccess Financials. Departments should give sufficient detail concerning the mistake in order to alert Accounts Payable of the problem so as to avoid erroneous payment.

If you need assistance with this step, contact us at 520-621-3877 or by using our Contact Form.

Short or Missing Items

If the shortage pertains to an Office Depot order, give it an extra day. When we receive the packages from Office Depot, we make a notation of the shortage on the Office Depot delivery log and fax it to Office Depot. Office Depot generally sends the package the next day.

For other shortages, such as orders placed via Purchase Order and Arizona BuyWays, contact the vendor directly and notify them of the shortage.